Refund policy

We have a 30-day return policy, which means you have 30 days after
 receiving your item to request a return.
 To be eligible for a return, your item must be in the same condition
 that you received it, unworn or unused, with tags, and in its original
 packaging. You’ll also need the receipt or proof of purchase.
 To start a return, you can contact us at Trendhaven25@gmail. Please note
 that any customer requesting a return is responsible for any return
 shipping costs. Items sent back to us without first requesting a
 return will not be accepted.
 You can always contact us for any return question at Trendhaven25@gmail.com.
 Damages and issues
 Please inspect your order upon reception and contact us
 immediately if the item is defective, damaged or if you receive the
 wrong item, so that we can evaluate the issue and make it right.
 Exceptions / non-returnable items
 Certain types of items cannot be returned, like perishable goods
 (such as food, flowers, or plants), custom products (such as special
 orders or personalized items), and personal care goods (such as
 beauty products). We also do not accept returns for hazardous
 materials, flammable liquids, or gases. Please get in touch if you
 have questions or concerns about your specific item.
 Unfortunately, we cannot accept returns on sale items or gift cards

Exchanges
 The fastest way to ensure you get what you want is to return the
 item you have, and once the return is accepted, make a separate
 purchase for the new item.
 Refunds
 All returns are refunded via store credit in the form of a TrendHaven E-Gift Card. Returns are processed within 5-7 business days
 after your item(s) are delivered to us.
 We do not provide cash refunds. We will accept exchanges within 30
 days of the original purchase date with a valid receipt and all tags
 attached. We will accept returns for store credit only within 30 days
 of the original purchase date with a valid receipt and all tags
 attached.
 We reserve the right to solely define and limit, refuse, and/or reject
 returns from customers at any time. Returns/exchanges will NOT be
 accepted under the following conditions:
 Any items that are returned damaged
 Any items returned that appear to be worn, washed and/or
 altered
 Any items returned with pet hair, makeup stains and/or tanning
 solutions
 Any items returned with a strong perfume scent, body odor
 and/or cigarette odor
 Any items returned with rips, stains and/or holes
 Any items that arrive at our facility AFTER 30 days of the original
 purchase date
 Any items returned to our Distribution Center that do not qualify
 will be discarded.